Попълването на анкетата за преводач ще отнеме 2 минути, а тя ще работи за вас постоянно! попълване на анкетата
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Nationality Bulgarian Date of birth 23.03.1982 Gender Female Desired employment / Occupational field BPO jobs, Translating & Interpreting jobs, iGaming jobs, Community Management jobs Work experience Dates August 2014 - Present Occupation or position held Media Analyst Main activities and responsibilities • Monitoring media news stories about famous stories and their products in Spanish and Portuguese • Evaluating the attitude of the articles • Adding key words (index) for specific features • Writing summaries • Writing media reports • Performing finalisation of the daily tasks; Name and address of employer A Data Pro (http://www.aiidatapro.com/) 64, “Kiril and Metodiy” Sofia, Bulgaria Type of business sector Professional, Scientific and Technical Services Dates June 2013- July 2014 Occupation or position held Community Manager- Brazil Main activities and responsibilities • Communicating product features through various media • Identifying and analysing issues, patterns and trends in customer requests & product performance • Translating new games and products, game content updates and online advertisements in an on-going basis • Establishing metrics, delivering monthly reports and providing recommendations • Staying up to date on new social media tools and industry best practices • Participating in professional networking by interacting with peers and influencers • Escalating issues, observations, opportunities, and insights to the executive team Name and address of employer XS Software (http://www.xs-software.com/) 130, “Simeonovsko shosse” Sofia, Bulgaria Type of business or sector Online videogames Dates February, 2010 – January, 2013 Occupation or position held Quality Management Analyst Main activities and responsibilities • Monitoring adherence to the standard operating procedure • Monitoring, evaluating calls, e-mails or other modes of contacts • Creating / updating standard operating procedures • Creating / updating the Knowledge Base • Providing updates to the team about changes in process • Suggesting improvements in processes to make them more effective and efficient • Creating articles into Spanish and Portuguese for the company brands and platforms Name and address of employer Bwin.party digital entertainment (http://bwinparty.com) GB Services EOOD 24 “Kapitan Dimitar Spisarevski” Street, 3rd Floor ENIKOM-M office building, 1592 Iskar (Druzhba 1) Sofia, Bulgaria GB Services EooD is a member of the bwin.party digital entertainment group Type of business or sector Online gambling Dates July, 2009 – January, 2010 Occupation or position held Outbound Sales Executive Main activities and responsibilities • Proactive outbound calling to various customer segments • Working to daily and weekly objectives and targets • Ensuring that more complex customer issues are followed up and resolved in a timely manner • Providing first line support to customers • Proactively developing of customer relationships by maintaining contact at an appropriate level • Fully comprehension of fully implications of verifications to the customer • Ensuring the right balance between outbound sales and verification is consistently achieved • Providing feedback to the Customer Service Management and relevant internal departments, where applicable Name and address of employer Betfair (http://betfair.com) Triq il-Kappillan Mifsud St. Venera Malta SVR 1851 Type of business or sector Online Gambling Dates January, 2008 – April, 2009 Occupation or position held VIP Host Executive (with Spanish and Portuguese) Main activities and responsibilities • Taking care of customer inquiries of the VIP players, analysing individual problems and taking appropriate action to ensure that customer needs are met • Reviewing customer identification documents and verifying c...
Общ стаж като преводач, в години: 7.
- Master in International organizations and multilateral diplomacy en Sofia University -Portuguese Philology at Sofia University
Специализация
Езици: испански, български, португалски
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